ServusHostA guest asks for the Wi-Fi password, in German.
Answered straight away.
For short-term rental flats in Slovakia
Your guests get answers at 3am. You get to sleep.
ServusHost is an AI assistant for short-term rental flats. Guests tap their phone on a small disc in the flat, or scan its code, and ask about Wi-Fi, the door, heating or parking in their own language. Real problems go straight to you or your cleaner.
Example: a guest asks a question at 3am and gets an instant answer in their language.
The same questions, every stay
- What's the Wi-Fi password?
- We're at the door. How do we get in?
- Is there parking near the flat?
- The heating is off. How do I turn it on?
- Where do we put the rubbish?
- There's no hot water. The boiler shows E3.
- What time is check-out?
They come at night, at weekends, in languages you don't speak. And the real problem, like no hot water or a lock that won't open, gets lost between them.
One night in your flat
Here is what a typical night looks like with ServusHost.
A guest can't work out the door code.
Answered with step-by-step help.
The boiler shows an error and there's no hot water.
The assistant guides a reset. It doesn't work, so you get a short alert on Telegram.
Example Telegram alert for Flat 3B: no hot water, boiler error E3, reset unsuccessful. Guest language: Slovak. Sent at 02:31.
A guest asks about check-out, in Hungarian.
Answered straight away.
You wake up to one clear alert instead of four calls overnight.
How it works
Tap or scan
Small discs in the flat open the chat. Tap your phone on one or scan its code. No app, no login.
Example: a phone taps a small NFC and QR disc to open the guest chat in the browser.
Ask
The assistant answers in the guest's language, only from your house manual.
Example: a guest asks for the Wi-Fi password in English. The assistant replies with the network and password.
Escalate
If something is broken or it doesn't know, it sends you or your cleaner a short summary on Telegram, SMS or email.
Example notification: Flat 3B has no hot water. The host has been notified.
Each flat gets 2–3 discs: by the door, in the kitchen and in the living room.
What you get
- Fewer messages on your phone
- Nights and weekends covered
- Answers in the guest's language: English, German, Slovak, Czech, Hungarian and more
- Problems that need a person, clearly flagged
- Setup done for you: we build each flat's assistant from the house manual and info you already have
- A simple monthly report: taps and scans, questions answered, issues raised
Who it's for
- Property managers with 10–50 flats and self check‑in
- Aparthotels and guesthouses without 24/7 reception
Try it like a guest would
Chat with our demo apartment. Ask for the Wi-Fi, ask about check-out, or tell it the heating isn't working and see what happens.
Open the demo →Get started
How we start
We set it up on 5–10 of your flats. You see the numbers: how many guests tapped or scanned, how many questions were answered without you, and what got escalated. A short agreement.
What happens next
- I reply within one working day.
- A short call or visit: which flats, and what your guests usually ask.
- I set up the assistant and bring the discs.
Vlad
Founder of ServusHost
I build AI assistants for companies. I set up every flat myself, so you deal with one person.
Clear about AI
- Guests are always told they're talking to an AI.
- It only answers from your information. When it isn't sure, it says so and hands over to you.
- Guests don't need to give a name or email to ask a question.
Questions
Do guests need to install an app?
No. They tap or scan the disc and the chat opens in the browser.
Which languages does it speak?
Most major languages, including English, German, Slovak, Czech, Hungarian, Polish, Italian and Spanish.
What if it doesn't know the answer?
It tells the guest it will check, and sends you or your cleaner a summary.
Will guests know it is AI?
Yes. Guests are always told they are chatting with an AI.
Who sets it up?
I do. You send me your house manual or answer a few questions per flat.
How long does setup take?
Usually a few days.
What does it cost?
The price is per flat, per month. I'll tell you on our first call.
What about guest data and GDPR?
No login and no personal data needed to ask a question. We sign a short data processing agreement before we start.