Skip to contentServusHost

For short-term rental flats in Slovakia

Your guests get answers at 3am. You get to sleep.

ServusHost is an AI assistant for short-term rental flats. Guests tap their phone on a small disc in the flat, or scan its code, and ask about Wi-Fi, the door, heating or parking in their own language. The assistant alerts you to problems that need attention.

Illustration of a cosy apartment hallway at night

Example: a guest asks a question at 3am and gets an instant answer in their language. When a boiler reset doesn't help, the chat shows that the host was notified.

One night in your flat

Here is how a night could look with ServusHost.

  1. A guest asks for the Wi-Fi password, in German.

    Answered straight away.

  2. The door lock won't open for a guest.

    Answered with step-by-step help from the house manual.

  3. The boiler shows an error and there's no hot water.

    The assistant guides a reset. It doesn't work, so you get a short alert on Telegram.

    Example urgent Telegram alert for Flat 3B: no hot water. Boiler shows E3; the guest pressed reset once and the error came back. Guest writes in Slovak and was told the host was notified. Sent at 02:31.

  4. A guest asks about check-out, in Hungarian.

    Answered straight away.

  5. You wake up to one clear alert instead of four calls overnight.

How it works

  1. Tap or scan

    Small discs in the flat open the chat. Tap your phone on one or scan its code. No app, no login.

    Example: a phone taps a small NFC and QR disc to open the guest chat in the browser.

  2. Ask

    The assistant answers in the guest's language, only from your house manual.

    Example: a guest asks for the Wi-Fi password in English. The assistant replies with the network and password.

  3. Escalate

    If something is broken, you get a short summary on Telegram or email. If your manual doesn't cover a question, it offers to ask you.

    Example urgent alert on the host's phone for Flat 3B: no hot water. Boiler shows E3; the guest pressed reset once and the error came back.

Each flat gets 3 discs: by the door, in the kitchen and in the living room.

What you get

  • Fewer messages on your phone
  • Answers at night and on weekends
  • Answers in the guest's language: English, German, Slovak, Czech, Hungarian and more
  • Problems that need a person, clearly flagged
  • Setup done for you: we build each flat's assistant from the house manual and info you already have
  • Works for every guest, whether they booked on Airbnb, Booking.com or directly

Who it's for

  • Property managers with 10–50 flats and self check‑in
  • Aparthotels and guesthouses without 24/7 reception

Try it like a guest would

Chat with the assistant in our demo apartment. Ask for the Wi-Fi, ask about check-out, or tell it the heating isn't working and see what happens.

Open the demo →

Prices

A monthly fee for each flat. Prices decrease by band, as shown below.

Price per live flat per month, by flat number
Flat numberPrice per flat per month
1st€19.99
2nd to 9th€14.99
10th to 19th€13.99
20th to 29th€12.99
30th to 39th€11.99
40th and above€10.99

Each price applies only to the flats in its band.

Per month
€153.90
Prepaid year
€1,385.10
Average per flat, per month
€15.39
  • No setup fee. 3 discs per flat included.
  • Pay a year ahead: 12 months for the price of 9 months.
  • We don't add VAT. We're not a VAT payer.
  • In a hotel or guesthouse, each room counts as one flat.
  • Cancel by email any time. The service ends at the end of the following month.

Get started

From first call to a live flat

  1. A short call or visit: which flats, and what your guests usually ask.

  2. I set up each flat's assistant from the information you already have.

  3. You test it on your phone, with questions about your own flat.

  4. I bring the discs, we sign the agreement, and the flat goes live.

Call +421 919 208 426, or write to me below.

Questions

Do guests need to install an app?

No. They tap or scan the disc and the chat opens in the browser.

Which languages does it speak?

Most major languages, including English, German, Slovak, Czech, Hungarian, Polish, Italian and Spanish.

What if it doesn't know the answer?

It tells the guest that your house manual doesn't cover it and offers to ask you. If the guest says yes, you get a short summary on Telegram or email.

Will guests know it is AI?

Yes. Guests are always told they are chatting with an AI.

Who sets it up?

I do, and setup is free. You send me your house manual or answer a few questions per flat.

How long does setup take?

Usually a few days.

What does it cost?

Per flat per month, from €19.99 for the first flat down to €10.99 from the 40th. The full table is under Prices.

What about guest data and GDPR?

No login and no personal data needed to ask a question. The data processing agreement is part of the customer agreement, which we sign before your flats go live.

Tell me about your flats

I reply within one working day.

I only use your details to reply to you. See the privacy policy.

Vlad, founder of ServusHost

Vlad

Founder of ServusHost

I create AI assistants for companies. I set up every flat myself, so you deal with one person.