ServusHostA guest asks for the Wi-Fi password, in German.
Answered straight away.
For short-term rental apartments in Slovakia
Your guests get answers at 3am. You get to sleep.
ServusHost is an AI assistant for short-term rental apartments. Guests tap their phone on a small disc in the apartment, or scan its code, and ask about Wi-Fi, the door, heating or parking in their own language. The assistant alerts you to problems that need attention.
Example: a guest asks a question at 3am and gets an instant answer in their language. When a boiler reset doesn't help, the chat shows that the host was notified.
One night in your apartment
Here is how a night could look with ServusHost.
The door lock won't open for a guest.
Answered with step-by-step help from the house manual.
The boiler shows an error and there's no hot water.
The assistant guides a reset. It doesn't work, so you get a short alert on Telegram.
Example urgent Telegram alert for Apartment 3B: no hot water. Boiler shows E3; the guest pressed reset once and the error came back. Guest writes in Slovak and was told the host was notified. Sent at 02:31.
A guest asks about check-out, in Hungarian.
Answered straight away.
You wake up to one clear alert instead of four calls overnight.
How it works
Tap or scan
Small discs in the apartment open the chat. Tap your phone on one or scan its code. No app, no login.
Example: a phone taps a small NFC and QR disc to open the guest chat in the browser.
Ask
The assistant answers in the guest's language, only from your house manual.
Example: a guest asks for the Wi-Fi password in English. The assistant replies with the network and password.
Escalate
If something is broken, you get a short summary on Telegram or email. If your manual doesn't cover a question, it offers to ask you.
Example urgent alert on the host's phone for Apartment 3B: no hot water. Boiler shows E3; the guest pressed reset once and the error came back.
Each apartment gets 3 discs: by the door, in the kitchen and in the living room.
What you get
- Fewer messages on your phone
- Answers at night and on weekends
- Answers in the guest's language: English, German, Slovak, Czech, Hungarian and more
- Problems that need a person, clearly flagged
- Setup done for you: we build each apartment's assistant from the house manual and info you already have
- Works for every guest, whether they booked on Airbnb, Booking.com or directly
Who it's for
- Property managers with 10–50 apartments and self check‑in
- Aparthotels and guesthouses without 24/7 reception
Running a hotel or guesthouse? See the page for hotels.
Try it like a guest would
Chat with the assistant in our demo apartment. Ask for the Wi-Fi, ask about check-out, or tell it the heating isn't working and see what happens.
Open the demo →Prices
A monthly fee for each apartment. Prices decrease by band, as shown below.
| Apartment number | Price per apartment per month |
|---|---|
| 1st | €19.99 |
| 2nd to 9th | €14.99 |
| 10th to 19th | €13.99 |
| 20th to 29th | €12.99 |
| 30th to 39th | €11.99 |
| 40th and above | €10.99 |
Each price applies only to the apartments in its band.
- Per month
- €153.90
- Prepaid year
- €1,385.10
- Average per apartment, per month
- €15.39
- No setup fee. 3 discs per apartment included.
- Pay a year ahead: 12 months for the price of 9 months.
- We don't add VAT. We're not a VAT payer.
- Cancel by email any time. The service ends at the end of the following month.
Get started
From first call to a live apartment
A short call or visit: which apartments, and what your guests usually ask.
I set up each apartment's assistant from the information you already have.
You test it on your phone, with questions about your own apartment.
I bring the discs, we sign the agreement, and the apartment goes live.
Call +421 919 208 426, or write to me below.
Questions
Do guests need to install an app?
No. They tap or scan the disc and the chat opens in the browser.
Which languages does it speak?
Most major languages, including English, German, Slovak, Czech, Hungarian, Polish, Italian and Spanish.
What if it doesn't know the answer?
It tells the guest that your house manual doesn't cover it and offers to ask you. If the guest says yes, you get a short summary on Telegram or email.
Will guests know it is AI?
Yes. Guests are always told they are chatting with an AI.
Who sets it up?
I do, and setup is free. You send me your house manual or answer a few questions per apartment.
How long does setup take?
Usually a few days.
What does it cost?
Per apartment per month, from €19.99 for the first apartment down to €10.99 from the 40th. The full table is under Prices.
What about guest data and GDPR?
No login and no personal data needed to ask a question. The data processing agreement is part of the customer agreement, which we sign before your apartments go live.
Tell me about your apartments
I reply within one working day.
Vlad
Founder of ServusHost
I create AI assistants for companies. I set up every apartment myself, so you deal with one person.